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Personal Data Privacy Policy
By using services, you consent to the practices outlined in this Privacy Notice. We only collect and store the information you provide in relation to services.
We use your personal information to operate, provide, develop, and improve the products and services we offer, including the purchase and delivery of products, troubleshooting, personalization, and fraud prevention, including credit risk assessments.
You may revoke your consent at any time by contacting us through the Contact Us page. Upon receiving your request, your data will be removed from the site's system to prevent any future use.
Thank you for shopping with us! We hope you're delighted with your purchase. However, if you're not completely satisfied, we're here to assist you.
1. Return Eligibility
Time Frame: You can return most items within 30 days of the delivery date.
Condition: Items must be unused, in their original packaging, and in the same condition as when received.
Exclusions: Certain items, such as perishable goods, personalized products, or clearance items, are not eligible for return.
2. How to Initiate a Return
Contact Us: Email us about returns at catholicoptions@gmail.com with your order number and reason for return. You may also use our online return portal
Return Authorization: We will provide you with a Return Merchandise Authorization (RMA) number and return instructions.
3. Packing and Shipping
Packaging: Please securely pack the item in its original packaging. Be sure to include the RMA number and a copy of your receipt or proof of purchase.
Shipping: Send the package to the address provided in the RMA instructions. Customers are responsible for shipping costs unless the return is due to our error (e.g., a defective or incorrect item).
4. Refunds and Exchanges
Refunds: Once we receive and inspect the returned item, a refund will be processed to your original payment method within 5-7 business days. Please note that shipping costs are non-refundable.
Exchanges: For exchanges, please follow the return process and place a new order for your preferred item.
5. Damaged or Incorrect Items
Damaged Items: If you receive a damaged item, please contact us within 7 days of delivery. Provide photos of the damage and your order number, and we will arrange for a replacement or refund.
Incorrect Items: If we sent the wrong item, please notify us within 7 days of delivery. We will arrange for the return and ship the correct item at no additional cost.
6. Contact Us
For any questions or concerns regarding our return policy, please contact our customer service team at catholicoptions@gmail.com
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